Help Center

Shipping within the Philippines

We offer free shipping within the Philippines on orders over ₱1,200. For orders below ₱1,200, please see below for the delivery fees.

• Metro Manila = ₱60  
• Outside Metro Manila/Provincial Areas = ₱120  

Delivery time within the Philippines

Your package will be dispatched within 24 to 48 hours (1-2 business days) after we have confirmed your payment or order. Tracking numbers and instructions will be sent to your email after the shipment. 

Metro Manila - Your package will arrive within 1 to 4 working days upon shipment.  

Greater Manila & Provincial Areas - Your package will arrive within  3 to 9 working days upon shipment.   

*Deliveries may be subject to delays in situations we cannot control. e.g. natural disasters, pandemics, government restrictions, etc. Working days exclude weekends and holidays. 

International Shipping

We offer free express international shipping (5-7 working days) on orders worth $150 & up. For orders below $150, there is a delivery charge.

For more information regarding international shipping, please do not hesitate to write us at support@visioneerbrand.com

Your package will be dispatched within 24 to 48 hours (1-2 business days) after we have confirmed your payment or order. Tracking numbers and instructions will be sent to your email after the shipment. 

Delivery within the Philippines

Metro Manila (Ninja Van) - Your package will arrive within 1 to 4 working days upon shipment.  

Greater Manila & Provincial Areas (Ninja Van) - Your package will arrive within  3 to 9 working days upon shipment.   

*Deliveries may be subject to delays in situations we cannot control. e.g. natural disasters, pandemics, government restrictions, etc. Working days exclude weekends and holidays. 

International Shipping via DHL express delivery 

We ship internationally through DHL express. The average transit time is 3 to 7 working days.

*Working days exclude weekends and holidays. 

You do not need to register before placing an order. You may register as soon as you have finished shopping, or check out as a Guest. Our registration process is fast, free, and will save you time for future purchases.

You can browse, shop and, if necessary, complete your order at a later time. We'll keep track of the items you've already put in your shopping bag so that when you come back later, you will not have to re-select the items again. Note that placing items to your shopping bag for purchase at a later time does not guarantee item availability.

You will not be required to re-enter your shipping or billing addresses every time you order online. Whenever you place an order, it will be delivered to the registered address on file, unless you direct us otherwise.